niche

Our Niche

The total cost and chances of success of a safari are influences by a myriad of factors such as provincial legislation, topography, effects of distances traveled, relative contributions of the main cost drivers, availability of species by area, choice of calibers, hunting methods, .......

Most South African hunting outfitters are committed to one concession only, so they have to offer what they have available. The typical first-time-to-Africa hunter is consequently left unaware of alternative choices.

At Custom Safaris we focus on clear upfront communication aimed at explaining the local hunting setup to enabling the client to exercise his own optimal choices.

Our unique differentiation lies in:

Determining the client’s needs as accurately as possible by

Informing the potential client about possible unknowns - even raising negative issues

Prompting for more info about the client's expectations

Encouraging frank questions and responding with frank answers

Listing and exploring alternatives by

Optimizing the client’s time and money in line with his desires

Together with the client, set priorities of choices within budget

Relentlessly re-plan when the client changes his mind in the face of new knowledge

Finalizing our joint plans formally, contractually and in businesslike manner by

Fine-tuning offerings in line with secondary preferences

Yet maintaining limited flexibility

While continuing with info-sharing to further enhance mutual understanding

After the safari, maintaining contact with the client by

Soliciting constructive critique for continual improvement

Sharing pictures and videos – design and host a (free) mini web site with picture gallery if the clients wants that

Supporting the client with taxidermy proceedings

Supporting the client with the planning of possible repeat safaris – albeit with other outfitters

We do not coerce the client into accepting what we would like him to have, but rather lead him towards tailoring his own safari to his personal needs.

As free-lance outfitter we have a wide selection of concessions in the various regions, to suit the client's choices of topography, hunting methods and game species. Although we do have preferential agreements with certain selected concessions, we are not obligated to them, as is the case with outfitters who own the land that they operate from. Should an ex-client thus decide to come back to us for another safari, we are in the position to ad substantial variety - by client's choice.

We make a point of being ultra informative with potential clients during the upfront negotiation stages.

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